Shipping policy

At Chiran Tea, we value your time and convenience. That’s why we use a third party shipping service to deliver the products to our customers on time. We work with reputed courier partners who ensure that your orders reach you safely and securely.

How long does it take to ship my order?

We dispatch your orders within 24 hours of placing them on our website. Depending on your location, it may take 3 to 7 working days for your order to be delivered. You will receive a tracking number and a link to track your order once it is shipped.

What are the shipping charges?

We are happy to announce that we have waived off all shipping charges for a limited period of time. You can order any product from our website and enjoy free delivery to your doorstep. This offer is valid for all orders, regardless of the amount. Hurry up and grab this opportunity before it expires!

Do you ship internationally?

We regret to inform you that we do not ship internationally at the moment. We are working hard to expand our services to more countries in the future. We apologize for any inconvenience this may cause you. If you have any questions or concerns, please feel free to reach out to us at sales@chirantea.in. Thank you for your interest in our products.

What if I receive a damaged or incorrect product?

We take utmost care in packing and shipping our products. However, in case you receive a damaged or incorrect product, please contact us within 48 hours of receiving the order at sales@chirantea.in or +91 9899923445. We will arrange for a replacement or a refund as per your preference.

How can I cancel or modify my order?

You can cancel or modify your order before it is shipped by contacting us at sales@chirantea.in or +91 9899923445. Once the order is shipped, we cannot cancel or modify it.

Thank you for choosing Chiran Tea. We hope you enjoy our products and services.