Premium Japanese Tea

Return Policy

We at Chirantea are committed to providing you with the best quality tea products and services. However, if for any reason you are not satisfied with your purchase, you can return it to us within 15 days of delivery, subject to the following conditions:

– The product must be in its original packaging, unopened and unused.
– The product must be accompanied by a proof of purchase, such as an invoice or receipt.
– The product must be shipped back to us at your own expense, using a reliable courier service. We are not responsible for any loss or damage during transit.
– The product must be returned to the following address:

Hamada Global Trading Pvt Ltd
B1, House No. 2P, Sector 31
Gurgaon, Haryana
India – 122001

Ph:+91 9354262542
Mail: sales@chirantea.in

– Once we receive the product, we will inspect it and notify you of the approval or rejection of your return request. If approved, we will process your refund within 7 working days, using the same mode of payment that you used for the purchase.
– Please note that shipping charges, taxes and duties are non-refundable. Also, we reserve the right to deduct a restocking fee of 10% of the product value from your refund amount.
– In case of any queries or complaints regarding your return, please contact us at sales@chirantea.in or +91 9354262542. We will be happy to assist you.

Thank you for choosing Chirantea!

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